And it will not sync up again. Each time BOTH the phone and SYNC say no devices found. I can put them in connect or search mode, but they do not find each. If you've experienced slow operation or video/audio issues with MyFord Touch, performing a clean phone pair and turning off Automatic Phonebook Download. If you've experienced slow operation or video/audio issues with SYNC, performing a clean phone pair and editing your phonebook contacts can help. It's possible to perform a master reset on your Ford stereo system. Check out the Ford website for more information. You'll just need to re- pair your phone to get. So you're trying to connect your phone to Microsoft SYNC but not having any luck. Have no fear ladies and gentlemen lets run through some. If it states, “No Bluetooth device found, I will try to connect one.” If it can reconnect, Before pairing your Android TM phone with SYNC: Go to your phone i have selected bluetooth on and it will not turn on. Reply ↓. Vincent.